Get in Touch with Rocksteady Support

The Rocksteady support team is available 24 hours a day, 7 days a week to assist you with any query. You can reach us through the following channels:

• Live Chat: Click the chat icon on any page for instant assistance from a support agent.
• Email: Send a detailed message to our support address for less urgent enquiries. Typical email response time is within 24 hours.

What to Include in Your Request

To help us resolve your issue as quickly as possible, please include your registered username or email address, a clear description of the issue, and any relevant screenshots or transaction IDs.

Account and Payment Help

For account verification, deposit queries, or withdrawal assistance, our agents can guide you through every step. Rocksteady supports withdrawals via Visa, Mastercard, PayPal, and Bank Transfer, with processing times of 0-24 hours.

Responsible Gambling Support

Rocksteady is licensed by the UK Gambling Commission (licence number 000-039483-R-319422-001) and is committed to safer gambling. If you need support, please visit GamStop or BeGambleAware. 18+. Please gamble responsibly.